Our products are available 24 hours a day, 7 days a week, as downloadable files that you save to your computer hard drive via a simple download process that is instantly available after you have placed an order.
Accepted Payment Methods are
Visa, MasterCard, Discover, American Express and PayPal
The receipt for your order is automatically emailed to your email address you specified when placing the order. Of course, you may also printout your receipt from the onscreen display that appears after you have completed an order.
Patterns files you purchase and download are in the industry-standard 'zip' format. Files must be 'unzipped' before they are available as actual patterns files that can imported into your Designer software.
Click here for instructions on how to unzip and
import your patterns into the Designer software.
The number of permissible download opportunities for each customer's product purchase is 3 (three). In other words, an order can consist of any number of items, and you have THREE opportunities to download that same order, if it becomes necessary (for example, if your hard disk crashes and you lose all the data and stored items on your computer). The opportunity to re-download your particular order is available for a period of one year from the purchase date. (Your email receipt will have a weblink you can visit if you need to re-download an order.) Customers who reach their download limit and need to request more downloads may contact us for assistance.
Our web store customers also have the option to extend their download capabilities by purchasing the optional eSellerate Download Service (eDS)...
What is eDS?
eSellerate Download Service (eDS) is an optional extended download service.
With eDS, you can re-download the items you purchased for a period of 1 (one) year from the date of original purchase, with no preset number of download opportunities per order within that 1 year timeframe. No matter how many products were purchased on a particular order, the eDS service option will apply to all items in that specific order. The eDS fee is $ 4.99 per order and this option can be added to your order at the time of purchase if you so desire.
This low-cost opportunity provides you with the peace of mind that for one year you will be able to:
- Have access to the complete and exact file(s) you downloaded with your purchase
- Replace your lost files after a computer or hard drive crash
- Easily download your software to a new computer within the 1 (one) year period
Detailed instructions on how to download the items you purchased with eDS protection will be provided in an Order Confirmation e-mail that is provided to you upon completion of your order.
Secure and Safe
Our secure ordering system protects your online transactions with the strongest exportable standards of encryption. To ensure secure connections and to keep your software safe on our servers, we employ the best encryption technology available.
If you have any questions or require more information, please contact us anytime.
Postal and Shipping Address:
2008 Bayswater Road
Brunswick GA 31525
CarveBuddy is a division of Computer Music Products, Brunswick GA